Satisfaction survey

In order to gather your opinion on the services offered by our agencies Abclean et ALL Team Services, we kindly request you to fill out the form below. Your satisfaction, at all levels, is our priority. Your opinion allows us to optimize our organization. Your answers are strictly confidential and for internal use only. We thank you for your cooperation.

SATISFACTION with regard to the PERFORMANCES (Please check a box between the suggested answers)	Very satisfactory	Satisfactory	Neutral	Little satisfactory	Unsatisfactory
How do you rate the quality of work of your housekeeper ?
How do you rate the ability of your housekeeper to take initiatives ?
How do rate the communication with and the comprehension of your housekeeper ?
How do you evaluate the punctuality and the respect of schedules of your housekeeper ?
How do you rate her/his ability to accept your remarks ?

SATISFACTION-RELATION AGENCY (Please check a box between the suggested answers)	Very satisfactory	Satisfactory	Neutral	Little satisfactory	Unsatisfactory
How do you rate the communication with the agency ?
How do you evaluate the management of replacements in case of absence of your housekeeper ?
How do you evaluate the responsiveness of the agency to your requests ?